Privacy policy.

Akua Swim School is committed to protecting the privacy and security of personal information provided to us by our students, parents, guardians, and other individuals associated with our swim school. This Privacy Policy outlines how we collect, use, disclose, and protect personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

Information We Collect

We may collect the following types of personal information:

Student's and parent's/guardian's names
Contact details (such as address, phone number, and email address)
Date of birth
Medical information relevant to swimming lessons
Emergency contact information
Payment information
Any other information necessary for the provision of swimming lessons

How We Collect Information

We collect personal information directly from students, parents, guardians, or authorised representatives when they enrol in our swim school, communicate with us (in person, over the phone, via email, or through our website), or provide information voluntarily.

We may also collect personal information from third parties, such as referrals or medical professionals, where necessary and with consent.

Use of Personal Information

We may use personal information for the following purposes:

Providing swimming lessons and related services
Communicating with students, parents, guardians, and authorised representatives
Managing enrolments and accounts
Responding to inquiries and requests
Ensuring the safety and well-being of students during lessons
Complying with legal and regulatory obligations
Improving our services and operations

Disclosure of Personal Information

We may disclose personal information to:

Swimming instructors and staff members involved in providing lessons
Third-party service providers (such as payment processors and IT providers) engaged to assist with our operations
Regulatory authorities and law enforcement agencies, where required by law or in response to legal requests

We do not sell, rent, or trade personal information to third parties for marketing purposes.

Security of Personal Information

We take reasonable steps to protect personal information from unauthorised access, use, disclosure, alteration, or destruction. This includes implementing appropriate technical and organisational measures to safeguard information.

Access and Correction

Individuals may request access to, or correction of, their personal information held by us by contacting our Privacy Officer using the contact details provided below. We will respond to such requests in accordance with applicable privacy laws.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage individuals to review this Privacy Policy periodically for any updates.

If you have any questions, concerns, or complaints about our Privacy Policy or practices, please contact us on the details below:

Akua Swim School ABN 65 674 491 135

0480 716 373

hello@akuaswimschool.com.au